Pub 6 2021 Issue 1

The brand-new Borden Apartments, located at 1178 Silas Deane Highway in Wethersfield, experienced a successful lease-up in 2020 even with the challenges of COVID-19. With the first residents moving in for June 1st, by the end of December 2020, the community was 96% occupied. The Borden features a total of 150 apartment homes.

Latasha Douglas — New Assistant Property Manager at 1188 Lofts for Konover Residential

It happens to even the best property managers — the occasional stinging online review. Sometimes, the resident is justified in their complaint, and it’s up to you to make things right. But many times, the review contains false information, or the resident is confused about the facts of the situation. These misleading reviews also tend to be highly emotional, expressing the resident’s anger about their perceived negative experience.

Happy New Year! I hope this note finds you all well as we cruise through the first few months of 2021.