Pub. 5 2020 Issue 2

16 www.ctaahq.org YOU’LL LEARN ABOUT: • Processing work orders efficiently and to residents’ satisfaction • Electrical, plumbing, HVAC, mechanical, appliance, construction, and lock and key services and repairs • Painting services • Customer service • Following company policy and procedures • Minimizing personal and property damage • Maintenance safety • Fair housing regulatory compliance • Environmental responsibility and regulatory compliance • Documenting and reporting maintenance activities in compliance with company policy and regulation • Curb appeal, property inspection, and daily maintenance • Maintaining recreational facilities and common areas • Implementing a preventive maintenance schedule • Product repair and replacement decisions • Professional behavior, communication skills, and personal appearance WE RECOMMEND THIS COURSE for maintenance technicians, porters, housekeepers, and groundskeepers who are ready for advancement. Earning your CAMT boosts your knowledge and skills, your reputation, and your confidence. September 15 - 18, AND October 20-23 , 2020 Belfor 30 North Plains Industrial Road Wallingford, CT 06492 For more information, visit www.naahq.org/CAMT or contact Kim McCrossen at kmccrossen@naahq.org . Be a jack-of-all-trades and a master of maintenance. Certificate for Apartment Maintenance Technician