Pub. 5 2020 Issue 1

5 ISSUE 1 2020 Don’t just meet resident expectations. Exceed them Cox has the broadest array of connective services, so you can meet every need — and budget. Contour ® TV Gigablast + Panoramic WiFi Cox Voice Cox Homelife SM © 2019 Cox Communications, Inc.All rights reserved. Restrictions apply. 036_PO_HP PAD105170-PAD105170-0010 Mike Burns, MDU Account Manager (New England) - 860-432-5002 cox.com/communities Report revealed an entirely new trend, showing that over 76% of renters now pay electronically every month. No surprise, consid- ering that online access has increased given the multiple devices and channels available for all consumers. The ‘tipping point’ of payment options for generations Conversely, downsizing Baby Boomers, who have been a growing contingent in multifamily, have been slow to embrace automated payments. Nearly half of the 65+ age group prefers paying at the front o ce. For property managers, companies caught at the cusp of this generation’s “tipping point” must continue to provide as many choices as possible to maximize revenue while still keeping up with technology. RealPage’s e-book, “ e Power of Paperless,” explores payment options that property management companies of all sizes should consider accepting and why (and why not). e storyline is partic- ularly relevant for small to medium-sized apartment communities that haven’t made the transition to online payments. Implementing a con gurable and comprehensive online payment solution removes the risk of on-site, paper-based payments, and the horror stories that go along with them. Online payments also enable properties to track, manage, and report every payment to keep ledgers in order with as few errors as possible. Enabling residents to pay rent online also ensures the property is getting the rent it deserves with less fear of bouncing, lost or stolen paper payments, a big plus when a property or portfolio is counting on that revenue to grow business. Seamless, simple and affordable electronic payment processing is here Providing a paperless payment option is becoming a necessity for apartment communities of all sizes, and property management software can help. Electronic payment processing makes paying and processing pay- ments online simple, seamless, and a ordable while supporting all major payment options — credit, debit, checks, ACH, phone payments, money order and retail cash payments —with the assurance of ultimate compliance and security. RealPage Payments is showing small to medium-sized properties how to drive increased revenue with an online payment solution. Ultimately, property operators can boost rent-week e ciency, and eliminate the hassles and confusion of managing resident pay- ment processing.