Pub. 4 2019 Issue 4

7 ISSUE 3 2019 Today a ve-day o site orientation program for new hires allows Bainbridge to address every facet of the job and increases emphasis on the company’s technology stack. “It is imperative to make sure that new team members are familiar with all of the technologies we use,” Caudell says. “It instills con dence in our teams when they step into their new roles and positions us for operational e ciencies and improved analytics.” e goals of the revamped program are not only to ensure success from day one but to nurture talented agents for long- term futures with the company. “Our teams are the lifeline to our business,” Caudell says. “As technology changes the way we operate, we needed to change our approach cultivating our teams. We believe we are creating operations and business savvy that was not there before. We are now better positioning every team member to grow within the company because they have a more well-rounded skill set and vested interest in how the business runs.” As technology penetrates deeper into functions and service elements that we traditionally associate with service professionals, apartment operators will have to think more creatively about how to sta their properties and how to continually develop that sta . at is both a challenge and an opportunity as new technology promises to rede ne operations for years to come. Source: UNITS Magazine Savol Pools, serving the swimming pool service needs of the apartment industry for over 40 years. 91 Prestige Park Circle East Hartford, CT 860-282-0878 www.SavolPools.com CT Reg. 584241 • SP-1 Lic. 288104 • SP-1 Lic. 288171 • Pump Room Repairs • Leak Detection • Safety Covers • Tile / Coping • Painting • Openings / Closings One Stop Source for All Your Swimming Pool Needs • Pool Chemicals Delivered to Your Door • Offering Certified Pool / Spa Operator R Courses • Leasing / Financing Options Available