Pub. 4 2019 Issue 3

16 www.ctaahq.org CTAA Communications Committee Vendor Spotlight Questionnaire Property Management Insider Who are you, what company are you with and what do you do at your company? My name is Scott Scarpato and I am the President of Au- tomatic Laundry. Automatic Laundry is an independent family owned and operated business since 1964 and I am a second-generation owner. Our tagline Superior Service Solutions sums up what our daily mantra is. What products or services does Automatic Laun - dry provide and who is the clientele? We manage community laundry facilities for apartment own- ers, management companies, condominium communities, colleges and universities. Our service footprint covers the six states of New England as well as New York. What are some of the benefits of working with Automatic Laundry? We offer superior service solutions through: a. Convenient Service Reporting Residents and our clients can easily report a service issue via phone, website, or e-mail. b. Local Customer Service Our customer service staff is knowledgeable of the local marketplace, has a good understanding of a given area’s dynamics, and knows exactly who to contact when there 1 2 3