Pub. 2 2017 Issue 6

20 www.ctaahq.org Enroll in the CAPS Certified Apartment Portfolio Supervisor course that takes you to the next level in property management. It fast-tracks your career advancement and your corresponding earning potential. Fast-track your career! • Recruiting high-performing employees • Employee performance, engagement, and retention • Minimizing conflict through stakeholder communications • Ethical behavior and conflicts of interest • Annual operating budgets and owner performance objectives • Property and portfolio results • Due diligence process • Property takeover process • Capital improvement plans You’ll learn about: • Managing risk through inspections, follow-up procedures, and incident reporting compliance • Minimizing legal risk and liability • Regulatory agency oversight of assisted housing • Analyzing property performance data to inform action • Management agreements • Evaluating and reporting property performance using key performance indicators CERTIFIED APARTMENT PORTFOLIO SUPERVISOR If you’re a multisite supervisor with 24 months of multisite supervision experience or a CAM or an ARM in good standing with 24 months of management experience we recommend this course! Presented by: The course will take place March 26-30, 2018 from 9am-5pm located at 221 Trumbull Street, Hartford, CT To register contact Kim McCrossen at 703-797-0610 or kmccrossen@naahq.org. For more information, visit naahq.org/CAPS