Pub. 1 2016 Issue 1

22 www.ctaahq.org 䌀吀䄀䄀 吀䠀䔀䌀伀一一䔀䌀吀䤀䌀唀吀䄀倀䄀刀吀䴀䔀一吀䄀匀匀伀䌀䤀䄀吀䤀伀一  Why does something like snow removal matter? High-qual- ity residents won’t tolerate living somewhere that isn’t safe. Not keeping up with snow removal can create just that, however: an unsafe environment. Worse, you don’t want to be in a situation where residents are falling and getting hurt. ink of money spent on winter maintenance as money you won’t have to pay lawyers. You can safely assume that the lawyers would be a lot more expensive than preventing safety problems in the rst place. Not only are there liability issues, but if you low-ball winter maintenance, you are also canceling out any bene ts you might be gaining from advertising. Sales and marketing e orts are undermined when you tolerate an unsafe environment in an apartment community just because you didn’t put enough money or e ort into snow removal. If you hire someone to remove snow, create an agreement or a contract before the snow season begins. Figure out how you will communicate with each other, and how frequently. Talk MANAGING PROPERTIES DURING THE WINTER Winter weather is hard on management properties. The problem becomes more complicated the more properties you are handling. Consider hiring winter maintenance services to help out with the load, even if the only task you delegate is snow removal.